S.J.Res.166 - A joint resolution designating the week of October 4 through 10, 1992, as "National Customer Service Week".102nd Congress (1991-1992)
|Sponsor:||Sen. Dole, Robert J. [R-KS] (Introduced 06/20/1991)|
|Committees:||Senate - Judiciary | House - Post Office and Civil Service|
|Latest Action:||10/23/1992 Became Public Law No: 102-481. (All Actions)|
This bill has the status Became Law
Here are the steps for Status of Legislation:
- Passed Senate
- Passed House
- To President
- Became Law
Text: S.J.Res.166 — 102nd Congress (1991-1992)All Information (Except Text)
Text available as:
- Bill and resolution texts for 1989-1992 (101st-102nd Congresses) predate authenticated digital publishing.
--S.J.Res. 166-- S.J.Res. 166 One Hundred Second Congress of the United States of America AT THE SECOND SESSION Begun and held at the City of Washington on Friday, the third day of January, one thousand nine hundred and ninety-two Joint Resolution Designating the week of October 4 through 10, 1992, as `National Customer Service Week'. Whereas recognizing the value and importance of the customer drives the quality of customer service; Whereas the high cost of attracting new customers today further emphasizes the need to keep existing customers through effective service; Whereas when customer service is recognized as contributing to the profit of a company, the professional status of customer service continues to increase; Whereas excellent customer service distinguishes successful companies that understand the importance and influence a customer has on success; and Whereas excellent customer service contributes to the growth and success of every company: Now, therefore, be it Resolved by the Senate and House of Representatives of the United States of America in Congress assembled, That the week of October 4 through 10, 1992, is designated as `National Customer Service Week', and the President is authorized and requested to issue a proclamation calling on the people of the United States to observe the week with appropriate programs, ceremonies, and activities. Speaker of the House of Representatives. Vice President of the United States and President of the Senate.