Text: S.J.Res.166 — 102nd Congress (1991-1992)All Information (Except Text)

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--S.J.Res. 166--
S.J.Res. 166
One Hundred Second Congress of the United States of America
Begun and held at the City of Washington on Friday, the third day of January,
one thousand nine hundred and ninety-two
Joint Resolution
Designating the week of October 4 through 10, 1992, as `National
Customer Service Week'.
Whereas recognizing the value and importance of the customer drives the
quality of customer service;
Whereas the high cost of attracting new customers today further emphasizes
the need to keep existing customers through effective service;
Whereas when customer service is recognized as contributing to the profit of
a company, the professional status of customer service continues to increase;
Whereas excellent customer service distinguishes successful companies that
understand the importance and influence a customer has on success; and
Whereas excellent customer service contributes to the growth and success of
every company: Now, therefore, be it
  Resolved by the Senate and House of Representatives of the United States
  of America in Congress assembled, That the week of October 4 through 10,
  1992, is designated as `National Customer Service Week', and the President
  is authorized and requested to issue a proclamation calling on the people of
  the United States to observe the week with appropriate programs, ceremonies,
  and activities.
Speaker of the House of Representatives.
Vice President of the United States and
President of the Senate.