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Titles Actions Overview All Actions Cosponsors Committees Related Bills Subjects Latest Summary All Summaries

Titles (2)

Short Titles

Short Titles - House of Representatives

Short Titles as Introduced

United States Call Center Worker and Consumer Protection Act of 2017

Official Titles

Official Titles - House of Representatives

Official Title as Introduced

To require the Secretary of Labor to maintain a publicly available list of all employers that relocate a call center overseas, to make such companies ineligible for Federal grants or guaranteed loans, and to require disclosure of the physical location of business agents engaging in customer service communications, and for other purposes.


Actions Overview (1)

Date
03/02/2017Introduced in House

All Actions (7)

Date
03/17/2017Referred to the Subcommittee on Digital Commerce and Consumer Protection.
Action By: Committee on Energy and Commerce
03/02/2017Referred to the Committee on Energy and Commerce, and in addition to the Committees on Armed Services, Oversight and Government Reform, and Education and the Workforce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Action By: House of Representatives
03/02/2017Referred to the Committee on Energy and Commerce, and in addition to the Committees on Armed Services, Oversight and Government Reform, and Education and the Workforce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Action By: House of Representatives
03/02/2017Referred to the Committee on Energy and Commerce, and in addition to the Committees on Armed Services, Oversight and Government Reform, and Education and the Workforce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Action By: House of Representatives
03/02/2017Referred to the Committee on Energy and Commerce, and in addition to the Committees on Armed Services, Oversight and Government Reform, and Education and the Workforce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Action By: House of Representatives
03/02/2017Referred to the Committee on Energy and Commerce, and in addition to the Committees on Armed Services, Oversight and Government Reform, and Education and the Workforce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Action By: House of Representatives
03/02/2017Introduced in House
Action By: House of Representatives

Cosponsors (119)

* = Original cosponsor
CosponsorDate Cosponsored
Rep. Green, Gene [D-TX-29]* 03/02/2017
Rep. Barragan, Nanette Diaz [D-CA-44] 04/04/2017
Rep. Green, Al [D-TX-9] 04/26/2017
Rep. LoBiondo, Frank A. [R-NJ-2] 04/26/2017
Rep. Crist, Charlie [D-FL-13] 05/17/2017
Rep. McGovern, James P. [D-MA-2] 05/22/2017
Rep. Capuano, Michael E. [D-MA-7] 05/22/2017
Rep. Fitzpatrick, Brian K. [R-PA-8] 05/24/2017
Rep. Fortenberry, Jeff [R-NE-1] 06/06/2017
Rep. Donovan, Daniel M., Jr. [R-NY-11] 06/06/2017
Rep. Jeffries, Hakeem S. [D-NY-8] 07/06/2017
Rep. Tsongas, Niki [D-MA-3] 07/12/2017
Rep. Slaughter, Louise McIntosh [D-NY-25] 07/12/2017
Rep. Velazquez, Nydia M. [D-NY-7] 07/12/2017
Rep. Soto, Darren [D-FL-9] 07/18/2017
Rep. Higgins, Brian [D-NY-26] 07/25/2017
Rep. Wasserman Schultz, Debbie [D-FL-23] 08/22/2017
Rep. Norton, Eleanor Holmes [D-DC-At Large] 09/12/2017
Rep. Brooks, Mo [R-AL-5] 10/10/2017
Rep. Sinema, Kyrsten [D-AZ-9] 10/31/2017
Rep. Rosen, Jacky [D-NV-3] 11/08/2017
Rep. Murphy, Stephanie N. [D-FL-7] 11/08/2017
Rep. Jayapal, Pramila [D-WA-7] 12/05/2017
Rep. Pocan, Mark [D-WI-2] 12/05/2017
Rep. O'Halleran, Tom [D-AZ-1] 01/17/2018
Rep. Bonamici, Suzanne [D-OR-1] 01/17/2018
Rep. Jones, Walter B., Jr. [R-NC-3] 02/05/2018
Rep. Courtney, Joe [D-CT-2] 02/05/2018
Rep. Lowenthal, Alan S. [D-CA-47] 02/05/2018
Rep. Sewell, Terri A. [D-AL-7] 02/14/2018
Rep. Rogers, Mike D. [R-AL-3] 02/14/2018
Rep. Khanna, Ro [D-CA-17] 03/20/2018
Rep. Rice, Kathleen M. [D-NY-4] 04/05/2018
Rep. Crowley, Joseph [D-NY-14] 04/12/2018
Rep. Suozzi, Thomas R. [D-NY-3] 04/17/2018
Rep. Perlmutter, Ed [D-CO-7] 04/25/2018
Rep. Smith, Christopher H. [R-NJ-4] 05/08/2018
Rep. Grijalva, Raul M. [D-AZ-3] 05/09/2018
Rep. Espaillat, Adriano [D-NY-13] 05/15/2018
Rep. Clarke, Yvette D. [D-NY-9] 05/16/2018
Rep. Ellison, Keith [D-MN-5] 06/01/2018
Rep. Napolitano, Grace F. [D-CA-32] 06/01/2018
Rep. Gallego, Ruben [D-AZ-7] 06/05/2018
Rep. Serrano, Jose E. [D-NY-15] 06/06/2018
Rep. Brady, Robert A. [D-PA-1] 06/12/2018
Rep. Cohen, Steve [D-TN-9] 06/13/2018
Rep. Engel, Eliot L. [D-NY-16] 06/13/2018
Rep. Hastings, Alcee L. [D-FL-20] 06/13/2018
Rep. Brownley, Julia [D-CA-26] 06/14/2018
Rep. Nolan, Richard M. [D-MN-8] 06/14/2018
Rep. Maloney, Carolyn B. [D-NY-12] 06/25/2018
Rep. Lieu, Ted [D-CA-33] 06/25/2018
Rep. Langevin, James R. [D-RI-2] 06/26/2018
Rep. Collins, Chris [R-NY-27] 06/28/2018
Rep. Eshoo, Anna G. [D-CA-18] 07/10/2018
Rep. Clay, Wm. Lacy [D-MO-1] 07/11/2018
Rep. Loebsack, David [D-IA-2] 07/11/2018
Rep. Aderholt, Robert B. [R-AL-4] 07/12/2018
Rep. Walz, Timothy J. [D-MN-1] 07/13/2018
Rep. McCollum, Betty [D-MN-4] 07/13/2018
Rep. Evans, Dwight [D-PA-2] 07/19/2018
Rep. Meng, Grace [D-NY-6] 07/19/2018
Rep. Boyle, Brendan F. [D-PA-13] 07/23/2018
Rep. Bacon, Don [R-NE-2] 07/23/2018
Rep. Nadler, Jerrold [D-NY-10] 07/23/2018
Rep. Lowey, Nita M. [D-NY-17] 07/24/2018
Rep. Tonko, Paul [D-NY-20] 07/24/2018
Rep. Peterson, Collin C. [D-MN-7] 07/25/2018
Rep. Cartwright, Matt [D-PA-17] 07/26/2018
Rep. Welch, Peter [D-VT-At Large] 07/26/2018
Rep. DeGette, Diana [D-CO-1] 07/26/2018
Rep. Keating, William R. [D-MA-9] 07/26/2018
Rep. Larson, John B. [D-CT-1] 07/27/2018
Rep. DeLauro, Rosa L. [D-CT-3] 08/03/2018
Rep. Bustos, Cheri [D-IL-17] 08/03/2018
Rep. Adams, Alma S. [D-NC-12] 08/03/2018
Rep. Pingree, Chellie [D-ME-1] 08/03/2018
Rep. Doyle, Michael F. [D-PA-14] 08/03/2018
Rep. Lofgren, Zoe [D-CA-19] 08/07/2018
Rep. Lamb, Conor [D-PA-18] 08/07/2018
Rep. Watson Coleman, Bonnie [D-NJ-12] 08/10/2018
Rep. Kildee, Daniel T. [D-MI-5] 08/21/2018
Rep. Price, David E. [D-NC-4] 08/21/2018
Rep. DeFazio, Peter A. [D-OR-4] 09/05/2018
Rep. Ryan, Tim [D-OH-13] 09/05/2018
Rep. Doggett, Lloyd [D-TX-35] 09/05/2018
Rep. Johnson, Henry C. "Hank," Jr. [D-GA-4] 09/05/2018
Rep. Sarbanes, John P. [D-MD-3] 09/05/2018
Rep. Beatty, Joyce [D-OH-3] 09/12/2018
Rep. Deutch, Theodore E. [D-FL-22] 09/12/2018
Rep. Dingell, Debbie [D-MI-12] 09/12/2018
Rep. Cicilline, David N. [D-RI-1] 09/12/2018
Rep. Norcross, Donald [D-NJ-1] 09/12/2018
Rep. McEachin, A. Donald [D-VA-4] 09/17/2018
Rep. Takano, Mark [D-CA-41] 09/17/2018
Rep. Thompson, Mike [D-CA-5] 09/17/2018
Rep. Raskin, Jamie [D-MD-8] 09/17/2018
Rep. Gonzalez, Vicente [D-TX-15] 09/17/2018
Rep. Kuster, Ann M. [D-NH-2] 09/20/2018
Rep. Esty, Elizabeth H. [D-CT-5] 09/20/2018
Rep. McNerney, Jerry [D-CA-9] 09/24/2018
Rep. Kaptur, Marcy [D-OH-9] 09/24/2018
Rep. Moore, Gwen [D-WI-4] 09/25/2018
Rep. Lipinski, Daniel [D-IL-3] 09/25/2018
Rep. Vela, Filemon [D-TX-34] 09/25/2018
Rep. Butterfield, G. K. [D-NC-1] 09/26/2018
Rep. Demings, Val Butler [D-FL-10] 09/26/2018
Rep. Kennedy, Joseph P., III [D-MA-4] 09/26/2018
Rep. O'Rourke, Beto [D-TX-16] 09/26/2018
Rep. Bishop, Sanford D., Jr. [D-GA-2] 09/27/2018
Rep. Cooper, Jim [D-TN-5] 09/28/2018
Rep. Garamendi, John [D-CA-3] 09/28/2018
Rep. Cleaver, Emanuel [D-MO-5] 09/28/2018
Rep. Pascrell, Bill, Jr. [D-NJ-9] 10/16/2018
Rep. Sherman, Brad [D-CA-30] 10/16/2018
Rep. Scott, Robert C. "Bobby" [D-VA-3] 10/16/2018
Rep. Lawrence, Brenda L. [D-MI-14] 10/23/2018
Rep. Bass, Karen [D-CA-37] 10/26/2018
Rep. Veasey, Marc A. [D-TX-33] 12/19/2018

Committees (4)

Committees, subcommittees and links to reports associated with this bill are listed here, as well as the nature and date of committee activity and Congressional report number.

Committee / Subcommittee Date Activity Reports
House Energy and Commerce03/02/2017 Referred to
House Commerce Subcommittee on Digital Commerce and Consumer Protection03/17/2017 Referred to
House Armed Services03/02/2017 Referred to
House Oversight and Government Reform03/02/2017 Referred to
House Education and the Workforce03/02/2017 Referred to

A related bill may be a companion measure, an identical bill, a procedurally-related measure, or one with text similarities. Bill relationships are identified by the House, the Senate, or CRS, and refer only to same-congress measures.


Latest Summary (1)

There is one summary for H.R.1300. View summaries

Shown Here:
Introduced in House (03/02/2017)

United States Call Center Worker and Consumer Protection Act of 2017

This bill requires a business that employs 50 or more call center employees, excluding part-time employees, or 50 or more call center employees who in the aggregate work at least 1,500 hours per week, exclusive of overtime, to notify the Department of Labor at least 120 days before relocating such center outside of the United States. Violators are subject to a civil penalty of up to $10,000 per day.

Labor must make publicly available a list of all such employers that relocate a call center. It may remove from the list an employer that has relocated the call center from a location outside the United States to a location inside the United States.

Employers must remain on the list for up to three years after each relocation. An employer is ineligible for federal grants or federal guaranteed loans for five years after being added to the list, except where the employer demonstrates that a lack of such loan or grant would threaten national security, result in substantial job loss in the United States, or harm the environment. Federal or state executive agencies or military departments, when awarding a civilian or defense-related contract, must give preference to a U.S. employer that does not appear on the list.

Businesses that initiate or receive a customer service communication must require each of their employees or agents participating in the communication to disclose their physical location at the beginning of each such communication unless all involved employees or agents are located in the United States. The bill exempts any communication: (1) initiated by a consumer if the consumer knows or reasonably should know that the employee or agent is located outside the United States, or (2) related to the provision of emergency services. Upon request, businesses must transfer a customer to a customer service agent who is physically located in the United States.

The Federal Trade Commission (FTC) may exclude certain classes or types of business entities or customer service communications from the requirements of this bill under exceptionally compelling circumstances. The bill sets forth authority for the FTC to enforce against violations.